
The booking rules in brief
- You can book group classes five days in advance, and at the same time as the class starts.
- You can book five group classes within five days.
- You can cancel your booking up to three hours before it starts.
- You are allowed a maximum of three bookings on the same day.
- You will not receive a booking ban the first time you forget to unsubscribe, but from the second time you will be blocked for 30 days.The ban can be opened manually at the reception by paying NOK 75.
How to book a group training class?
You can book group training classes on our webpage or in the SiO Athletica app. Open the app and click on "Schedule" in the bottom menu. Click on "Change department" to see group classes at the desired club. Click on the class you wish to book, and then select "Book a session". See our group class training schedule and book your spot here.
Meet up
Check in at the club in the usual way with your mobile key through the SiO Athletica app and find the place/ studio for the class.We have a ticketless solution for all group classes. The instructor will register your attendance before the class starts on an Ipad. Remember to meet in advance.
Waiting list
If the group class is full, you can put yourself on a waiting list. In the SiO Athletica app you do this by clicking on the "Book waitinglist" button. You will be notified which number you are on the waiting list.Check "My bookings" to see updated waiting list. There are often cancellations and they typically take place just before the cancellation deadline (three hours before the class starts). We will send you an SMS when you got a spot in the class. It is important that you have your telephone number registered on My page at sio.no so that you get the message.Classes that often have a waiting list in advance tend to have available spots when the class starts. It is important to follow the cancellation procedures.
Cancellation of class
If you cannot attend the class you have booked, you can cancel the booking up to three hours before the class starts. You do this in the SiO Athletica app or on the website.Remember: we want you to cancel as early as possible so others can benefit from the group class.
Booking ban
If you do not show up for the class you have booked, or you are too late to cancel, you will be registered as "not attended". If this happens twice within 30 days, you will have a booking ban. The booking ban lasts for 30 days from the day you got your first "not attended". During this period you can not book group classes in advance. You can only book group classes at the reception within 60 minutes before the class starts.You can pay NOK 75 at the reception to take away the booking ban.
